Work With Me

Customer Acquisition & Retention Strategist and Fractional COO
*Customer covers Client, Member, or Guest Acquisition & Retention

Through Our Services, We Work With Two Ideal Clients

Entrepreneurs Ready to Leap into Abundance

Gain clarity and align your purpose-driven business to attract wealth, abundance and freedom. Close the gaps in your business that are causing overwhelm and making you feel stuck. Learn the proven strategies to accelerate your revenue with ease.

Are you ready for your Next Level Transformation?

Book a call to discuss which program fits you best.

Application submission is required. See below for program details.

Organizations & Established Business Owners

Let’s personalize your Customer Alignment Strategy (CAS) and streamline your business units to create a customer-centric company. Using our Align to Millions® framework, we lean out processes & procedures to create an efficient and optimal customer experience and journey.

How are you creating loyal lifetime customers?

What I Can Help You With

Unlock Next Level Business Transformation

To be successful, you must L.E.A.P. – Leverage Education and Prosper ™. A successful business is in alignment with service and sales processes. Positioning your business for accelerated profits will require creating systems and support. First you must accept the challenge and uplevel your mindset to Align to Millions™.

My proven framework eliminates major gaps in customer strategy, sales and support. Building a company with the customer at the forefront from product/service creation to post-sales is the best way to scale a business.

Shifting beyond 6-figures is possible. To join my programs, you must:

  • Be Coachable.
  • Be ready to commit to consistent intentional actions.
  • Be accountable for your actions (or lack there of).
  • Be ready to live the abundance life.
  • Be ready to embrace tools & strategies to attact as many clients as you want. 
  • And, most importantly….Be ready to play at a bigger level and serve those who are for YOU.

customer alignment strategist, customer experience, chief customer experience officer, Jacqueline Michele Ridley, Jacqueline M Ridley

Entrepreneurs Ready to LEAP into Abundance

customer alignment strategist, customer experience, chief customer experience officer, Jacqueline Michele Ridley, Jacqueline M Ridley

Align to Your Purpose & Gain Instant Business Clarity

Self-Paced Course with Lifetime access to video recordings.

 

Open enrollment.

customer alignment strategist, customer experience, chief customer experience officer, Jacqueline Michele Ridley, Jacqueline M Ridley

Attract Abundance & Close the Wealth Gap for Generations

Live, Collaborative and Transformation Coaching and Training

 

 

Book a call to discuss which program fits you best.

Application submission is required.

customer alignment strategist, customer experience, chief customer experience officer, Jacqueline Michele Ridley, Jacqueline M Ridley

Join the BIG Leagues & Shift to the Million Dollar Milestone

Join a Community of high-achievers and gain momentum. Time to Release!

 

 

Book a call to discuss which program fits you best.

Application submission is required.

Mind-blowing! Jacqueline Michele is the real deal. I could not have done it without the resources and training. I made my investment back in two weeks.

Julian

CEO, MindFin Solutions

Organizations & Established Business Owners

Do You Have A Customer Alignment Strategy?

Clarity

Identify & Improve Customer Journey

Customer Experience

Build Data & Improve Customer Satisfaction

U

Customer Retention

Increased Long Term Value (LTV)

Continuous Improvement

Temporary & Ongoing Support

What Exactly is a Customer Alignment Strategy? Do I really need it?

The Basics

Jacqueline Michele finds the win/win through effective problem solving so you can stop being wasteful within your business.  She will assist you in leaning out your business. She will look at different types of waste in business such as  TransportationInventoryMotionWaitingOverproductionOverprocessingDefects and Unused Skills.

She delivers a vast spectrum of services that are all aimed towards improving the overall business and increasing the ROI of the company. Her technique used in delivering results is through creating a culture of empowerment, systematic approaches that are repeatable and measurable and she engages the workforce to maintain control of the process.

Do You Need A Customer Alignment Strategy

Are your customers/clients receiving the same experience across your business?

Are you communicating the same message across platforms?

Does every team member understand how they impact the client experience?

Is your customer/client service manager, supervisor and entire team experiencing burnout?

Do you want to align your business to attract your ideal market?

Has your current business hit a plateau in sales?

Do you want to scale your business to retain loyal customers and accelerate your revenue?

If you are experiencing any of the above….You need a Customer Alignment Strategy.

Jacqueline is a take-charge person who is able to present creative ideas and communicate the benefits. She is a team player and would make a great asset to any organization.

Renee Thompson

Verizon

Jacqueline Ridley is a dedicated individual and was very aware of her client needs. She was able to gather client specifications and fulfill client needs.

Maggue Silvy

IMS Health

I Also Give Hands-On Workshops & Talks

Are you a corporation and need my services? Need a speaker for your next event?

Please contact me and let’s talk!

Frequently Asked Questions

What is a Customer Acquisition & Retention Strategist?

A Customer Acquisition & Retention Strategist will find the win/win through effective problem solving so you can stop being wasteful within your business.  They will assist you in leaning out your business and will look at different types of waste in business such as TransportationInventoryMotionWaitingOverproductionOverprocessingDefects and Unused Skills.

Jacqueline Michele delivers a vast spectrum of services that are all aimed towards improving the overall business and increasing the ROI of the company. Her technique used in delivering results is through creating a culture of empowerment, systematic approaches that are repeatable and measurable and she engages the workforce to maintain control of the process.

How Do I Know if a Customer Acquisition & Retention Strategist Is Right for Me?

Are your customer/clients receiving the same experience across your business?

Are you communicating the same message across platforms?

Does every team member understand how they impact the client experience?

Is your customer/client service manager, supervisor and entire team experiencing burnout?

Do you want to align your business to attract your ideal market?

Has your current business hit a plateau in sales?

Do you want to scale your business to retain loyal customers and accelerate your revenue?

If you are experiencing any of the above….You need a Customer Acquisition & Retention Strategist.

Do You Only Work With Established Companies?

Currently, I only work with established service based businesses, corporations and entrepreneurs.

Do You Offer Ongoing Consulting Services?

I sure do.  Schedule a consultation today!

Do You Offer Virtual Training?

Yes, I am available for virtual training.

I also provide face-to-face visits to clients who follow strict COVID-19 precautions.