The Legacy Builder

Building Profitable Customer-Centric Businesses That Align To Millions®

 

Do you desire to build a profitable business, and are you ready to start today?

customer alignment strategist, customer experience, chief customer experience officer, Jacqueline Michele Ridley, Jacqueline M Ridley

Align to Your Purpose & Gain Instant Business Clarity

Attract Abundance & Close the Wealth Gap for Generations

Powerful Tools We Use to Grow Our Online Business & Reach Success

Are You Ready To Attract More Ready To Buy Customers?

customer alignment strategist, customer experience, chief customer experience officer, Jacqueline Michele Ridley, Jacqueline M Ridley

Leverage Education And Prosper ™

Gain clarity in your business idea and most importantly setting consistent intentional action towards building your legacy. Be proactive in creating strategy and exercising SMART goals. Dive into understanding your customer and growing profits. L.E.A.P. with Clarity will put you into the doing mindset.

Jacqueline Michele's training allowed me to look at my company from a different perspective. She breaks down the critical nature of creating a positive customer experience to build repeated lifetime value. The dedication and hands-on training was worth the money!

Vanessa Myers

The Legacy Builder

Are you a business owner, but have yet to grow consistent clients/customers? The Legacy Builder is an online academy specifically created to help you build a customer-focused business that optimizes your reach & revenue. Developed exclusively for motivated entrepreneurs looking to Align to your customer, Automate your business & Accelerate your revenue. Jacqueline Michele simplifies complex big business concepts to help you build a sustainable legacy.

The Legacy Builder was a complete game changer and it gave me what I never knew I needed. After taking this course, my mindset shifted and I became more confident in business decisions. Shaping my company to positively impact my customers while accelerating my revenue has given me a new outlook. Thank you!

Ashley Negron

Business Consulting

Fractional COO

Fractional Customer Operations Officer

Jacqueline Michele Ridley Jacqueline M Ridley Jacqueline Ridley Customer Service Expert Workflow Strategist Small Business Consultant Business Consultant Customer Experience

Are You Ready to Build Your Legacy?

I’ve got you covered. Let’s set up your business operations to maximize acquisitions, retention and profitability.

GRAB THE 10 STEPS TO START A PROFITABLE BUSINESS

Learn The 10 Essential Steps Every Entrepreneur Should Have In Place To Set Up A Highly Profitable Business For Rapid Growth

Bonus: Track your progress with a 5-Week Business Planner.

Download Now & Start Building Your Profitable Business Today!

    chief experience officer, customer alignment strategist, customer experience, chief customer experience officer, Jacqueline Michele Ridley, Jacqueline M Ridley

    I’m Jacqueline Michele Ridley

    Customer Acquisition & Retention Strategist and Fractional COO (Customer Operations Officer)

    I help organizations and entrepreneurs to align, magnify, and elevate the customer experience so they can attract and retain loyal customers and accelerate revenue. Incorporating traditional big business foundational strategies to build your sustainable company to the next level.  Improving the customer experience increases customer loyalty and in turn customer retention.

    By leveraging my 25+ years in Customer Operations & Quality Improvement, I use my proven framework to personalize a revenue generating Customer Alignment Strategy (CAS) to help you scale BEYOND 6 figures – which closes the gaps preventing rapid business growth.

    Generating 6-figures in business is minimum wage! 

    Scaling your business requires getting in Alignment to your dream customers and Automating processes to Accelerate your revenue. I’m Lockheed Martin trained and a Board Certified Lean & Six Sigma Green Belt with a love for optimizing operations and processes to elavate the customer experience.

    The Most Effective Way To Scale A Business Is To Put The Customer First

    Blog & Resources

    How to Attract More Clients During Holiday Season

    How to Attact More Clients During the Holiday Season & Deliver Magical Service  The holiday season is upon us! It's the best time of year....even during a pandemic. (Yes, we are still experiencing a pandemic, unfortunately).   Each of us have our own personal...

    5 Surefire Tools to Help You Easily Connect to Your Clients

    5 Surefire Tools: Create Convenient Customer Service  In the chart-topping song Run the World (Girls) sung by Beyoncé , she chants Who Run the World? and received a resounding response of “GIRLS” which was repeated around the world. And let me just add, with complete...

    5 Tips to Jumpstart Your Pursuit of Happiness and Start Living Your Best Life

    Break Tradition: 5 Tips to Your Pursuit to Happiness If you are not utilizing your full potential than you are your only obstacle.  Not Time…Not Money…You! Is Tradition Holding You Back? Think about it.  We grow up in a society that instills getting a good education...